Pohanka Chevrolet
Sales: 703-592-4735 Service: 703-592-4741 Parts: 703-592-4747
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SERVICE DEPARTMENT

Our Location

Pohanka Chevrolet
13915 Lee Jackson Memorial Hwy
Chantilly, VA 20151

Service: 703-592-4741
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Service Hours

Monday7:00 am - 11:00 pm
Tuesday7:00 am - 11:00 pm
Wednesday7:00 am - 11:00 pm
Thursday7:00 am - 11:00 pm
Friday7:00 am - 11:00 pm
Saturday7:00 am - 7:00 pm
Sunday8:00 am - 5:00 pm
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

TIRE PRICE MATCH GUARANTEE :
TIRE PRICE MATCH GUARANTEE

Provide us with a better price at the time of purchase and we'll match it. Find a better price within 30 days of the purchase, and we'll refund the difference.* Eligible Tire Brands: BFGoodrich, Bridgestone, Continental, Dunlop, Firestone, General, Goodyear, Hankook, Kelly, Michelin, Pirelli, and Uniroyal.

Coupon Code: 201. *Ad, written estimate, or Internet quote for identical tire(s) from a competing tire retailer/installer located within 100 miles of the dealer required during guarantee period for price match. Offer ends 12/31/19.

TPMS Rebate :
TPMS Rebate

$10 Mail-in Rebate* on a GM OE or ACDelco Professional Tire Pressure Monitoring System sensor

Coupon Code: 313 Valid only at Pohanka Chevrolet. Offer Expires 11/30/19.

6-Quart Oil Change Package  : 69.97*
6-Quart Oil Change Package

69.97*

ACDelco dexos1® Full Synthetic Oil Change, Tire Rotation & Multi-Point Vehicle Inspection $69.97*

Coupon Code: 202 *Tire balancing, tax, and more than 6 quarts of oil extra. Excludes diesel engines. See dealer for details. Expires 12/31/19.

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8-Quart Oil Change Package : $83.41*
8-Quart Oil Change Package

$83.41*

ACDelco dexos1® Full Synthetic Oil Change, Tire Rotation & Multi-Point Vehicle Inspection

Coupon Code: 212 *Tire balancing, tax, and more than 8 quarts of oil extra. Excludes diesel engines. See dealer for details. Expires 12/31/19.

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4-Tire Rotation :
4-Tire Rotation

$29.95

Coupon Code: 242 *Please contact us for more information. Valid at Pohanka Chevrolet only. Offer Expires 12/31/19.

ACDelco Professional Brakes : $189.99*
ACDelco Professional Brakes

$189.99*

"Most ACDelco Professional Front Brake Pads Installed, including rotor inspection. $189.99*

Coupon Code: 203 *Turning or replacing rotors, all other services, and tax extra. Excludes some brake pads and vehicles. See dealer for details. Expires 12/31/19.

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ACDELCO BRAKES & CAR ROTORS : $189.99* Pads // $229.99* Rotors
ACDELCO BRAKES & CAR ROTORS

$189.99* Pads // $229.99* Rotors

Most ACDelco Professional Front Brake Pads and select ACDelco Advantage Front Rotors Installed $189.99 PADS* $229.99 ROTORS*

Coupon Code: 214 *Turning or replacing rotors, all other services, and tax extra. Excludes some brake pads and vehicles. See dealer for details. Expires 12/31/19.

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ACDELCO BRAKES & TRUCK ROTORS : $189.99* Pads // $229.99* Rotors
ACDELCO BRAKES & TRUCK ROTORS

$189.99* Pads // $229.99* Rotors

Most ACDelco Professional Front Brake Pads and select ACDelco Advantage Front Rotors Installed $189.99 PADS* $229.99 ROTORS*

Coupon Code: 215 *Rotor price shown is for mid-size SUVs, full-size SUVs, and trucks. Tax extra. Excludes Advantage Coated rotors, high-performance pads & rotors and other select vehicles. See dealer for details. Expires 12/31/19.

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Professional Silver Battery  : $169.90*
Professional Silver Battery

$169.90*

"Most ACDelco Professional Silver Batteries Installed $169.90*"

Coupon Code: 207 *Tax extra. Excludes some vehicles and batteries. See dealer for details. Expires 12/31/19.

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$250 POWERTRAIN REBATE :
$250 POWERTRAIN REBATE

$250 mail-in rebate* on an eligible GM Genuine Parts Engine, Transmission or Transfer Case with the purchase of $300 worth of GM Genuine or ACDelco parts. Purchase and installation included.

Coupon Code: 317. *with the purchase of $300 on GM Genuine or ACDelco parts. Excludes Saab, Chevrolet Med/HD and GMC Med/HD Trucks. Not valid with other offers. Limit one rebate per service performed per date and vehicle. Allow 6 to 8 weeks from end date for delivery of debit card. See dealer or mycertifiedservicerebates.com for complete details, eligible parts and rebate form, which must be postmarked by 1/31/20. Offer ends 12/31/19.

FREE BATTERY TEST AND INSPECTION :
FREE BATTERY TEST AND INSPECTION

Inspect point or terminals for leaking or corrosion. Inspect cables for damage or corrosion. Inspect battery case for damage (cracks or holes in bottom). Ensure battery condition for proper mounting with hold-down assembly. Plus tax, if applicable. Present offer at time of service.

Coupon Code: 9. *Please contact us for more information. Expires 12/30/19

Early Bird Special : 10% OFF
Early Bird Special

10% OFF

Drop-off your vehicle at Pohanka Chevrolet in Chantilly between the hours of 7am-8am Monday through Friday and receive 10% off your next service or repair.

Valid only at Pohanka Chevrolet only. Maximum discount amount of $65.00. Must present coupon at time of write-up, not valid with other coupons or advertised specials. Offer Expires 11/30/19.

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FREE MULTI-POINT INSPECTION :
FREE MULTI-POINT INSPECTION

Includes inspect fluid levels; check steering, suspension, wiper blades, exhaust, undercarriage, belts and hoses. Plus tax, if applicable. Coupon valid at vehicle check-in.

Coupon Code: 19. *Please contact us for more information. Expires 12/30/19.

SUNDAY BONUS BUCKS :
SUNDAY BONUS BUCKS

Spend and Save! Spend $49.00-$99 Save $10.00 Spend $100.00-$199.00 Save $15.00 Spend $200.00 -$299.00 Save $20.00 Spend $300.00-$399.00 Save $30.00 Spend $400.00-$499.00 Save $40.00 Spend $500.00- $699.00 Save $55.00 Spend $700.00 or more Save $75.00

Coupon Code: 68. Must present coupon at time of write-up, not valid with other offers. Valid only at Pohanka Chevrolet. Offer Expires 11/30/19.

Night Owl Special : 10% OFF
Night Owl Special

10% OFF

Drop-off your vehicle at Pohanka Chevrolet in Chantilly between the hours of 6pm-11pm Monday through Friday and receive 10% off your next service or repair.

Valid only at Pohanka Chevrolet only. Maximum discount amount $65.00. Must present coupon at time of write-up, not valid with other coupons or advertised specials. Offer Expires 12/15/19.

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$100 ASSIST STEPS REBATE : $100 ASSIST STEPS REBATE
$100 ASSIST STEPS REBATE

$100 ASSIST STEPS REBATE

Receive a $100 debit card mail-in rebate on the purchase of eligible assist steps

Coupon Code:316 Valid only at Pohanka Chevrolet. From a participating Chevrolet or GMC Accessories Dealer between October 1, 2019 and December 2, 2019. *Offer expires 12-2-2019. Offer valid for ACO Assist Steps only and for customers who make the purchase at a participating GM Dealer in the United States. LPO Assist steps ordered with the vehicle and included on the manufacturer s window label are not eligible. In order to receive the mail-in rebate debit card, qualifying purchases must satisfy the rebate requirements. Failure to meet the mail-in rebate requirements will disqualify your rebate. This offer is available to retail customers with mailing addresses in the United States. This offer is not valid on products being replaced under warranty. Fleet and commercial customers and GM Company Vehicles are not eligible for this offer. Internal dealership sales are not eligible for this offer. This offer cannot be combined with other General Motors offers. This offer is void where taxed, restricted or prohibited by law. General Motors and their partners are not responsible for lost, late, damaged, illegible, misdirected or postage-due submissions. Any excessive submissions, misrepresentation or fraudulent information disqualifies the rebate and may give rise to criminal or civil prosecution. All rebates shall be governed by applicable state and federal laws. All terms, conditions and rules of this program are subject to change. All submitted materials become property of General Motors and will not be returned. General Motors reserves the right to substitute a check of equal value in lieu of a prepaid card at its discretion. Card is issued by MetaBank , Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid through date. Card terms and conditions apply. Please allow up to 6 to 8 weeks for delivery of the rebate.

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$200 TIRE REBATE : $200 Mail-in Rebate*
$200 TIRE REBATE

$200 Mail-in Rebate*

on a set of four tires when purchased with a GM or BuyPower Card®** OR $100 Mail-In Rebate* with any other form of payment. Eligible tire brands: Bridgestone, Continental, Goodyear, Hankook, and Pirelli.

Coupon Code:301 Valid only at Pohanka Chevrolet. Offer Expires 11/30/19.

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$140 TIRE REBATE : $140 Mail-in Rebate*
$140 TIRE REBATE

$140 Mail-in Rebate*

on a set of four tires from Firestone and Michelin when purchased with a GM or BuyPower Card®** OR $70 Mail-in Rebate* with any other form of payment.

Coupon Code:307 Valid only at Pohanka Chevrolet. Offer Expires 11/30/19.

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$100 TIRE REBATE : $100 Mail-in Rebate*
$100 TIRE REBATE

$100 Mail-in Rebate*

on a set of four tires from BFGoodrich, Dunlop, and General when purchased with a GM or BuyPower Card®** OR $50 Mail-in Rebate* with any other form of payment.

Coupon Code:306 Valid only at Pohanka Chevrolet. Offer Expires 11/30/19.

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Meet Our Service Staff

X
Warranty Administrator
Bill Lawrence
X
Service Advisor
Adrian Castillo
X
Service Advisor
Ryan Bartholomew
X
Service Advisor
Mike Peters
X
Elliot started with us in 2018. Originally from Fairfax, VA, Elliot loves the outdoors and is a car person. He also enjoys comedies and any great American restaurant!
Service Advisor
Elliot Banks
X
Sandy started with us in early 2019. She played softball growing up and is originally from Warrenton, VA. Her favorite movie is John Wick.
Service Advisor
Sandra Tauber
X
Chuck started with us in 2019 and is a Master Certified Advisor (Chrysler, Ford, Dodge-Ram). He is originally from Fairfax, VA. A fun fact about Chuck's family - his older brother was in the movie Major League 2, went to George Mason University and Played professional baseball for the Chicago Cubs (catcher).
Service Advisor
Charles Freeman

Contact Information


I had to come back due to parts not being available. Once the parts arrived, I was notified. I showed up at the service department without an appointment and was promptly taken care of quickly. Overall it was a great experience.

- Jack Kellum, GOOGLE

I’ve had the distinct pleasure of dealing with Jackie Berry who was informative and helped me every step of the way through the buying process all the way to the Business Manager Hunter Bowles. The timeliness and follow through was impressive and they both partnered with me to get me the car I...

- William Wolfe, GOOGLE

Alright service was more interested in upselling Got my wife's car detailed and this is the second time they have just done an ok job and for the money it cost its not worth it

- Brittney & Jonathan Smoot, GOOGLE

I had a great experience with Pohanka this weekend. I had an appointment with Andrew and he was very polite and helpful. I told him this would be my first new vehicle and he went above and beyond and helped me get into the vehicle I wanted and at a great price. I will definitely recommend going...

- Fayola Melville, GOOGLE

I was considering purchasing a newer vehicle recently and made an appointment with sales associate Greg McDaniel. He was professional, knew answers to all of my questions, and was respectful of a personal health issue which had to factor into my car-buying decision. He was tops and I highly...

- Brenda McCormick, GOOGLE

Perfect car buying experience. Used the Costco auto buying service. We were out of state buyers because our local dealers were unable to find our desired truck, nor negotiate a desired price. Our salesman, Hunter Bowles, found the exact vehicle with all the options we wanted offered at an excellent...

- Jamille Turley, GOOGLE

Nice; quick; hassle free service.

- Ankur Rathi, GOOGLE

I went in to look at a used car and everybody there was very helpful. I had many questions and the salesman was very good at explaining everything, and when he didn't know the answer to one he was honest about it, and found someone who could answer it. I ended up purchasing the car for a reasonable...

- vnreijni, CARS

Great service in and out in an hour for oil change Terry is a great service advisor go with him or Ryan or samantha if terry Dolyes is not there

- Mario Sanchez, GOOGLE

Went to have state inspection done. Greeted quickly and service completed quickly as well.

- Amy Mellender, GOOGLE

Love the staff there they are awesome!!! Thanks Guy E.!!

- Tonia Rhodes-Pierce, GOOGLE

I can not be more satisfied with the attention of Greg McDaniel (Sales & Leasing Consultant) a very kind person and at all times he helped me in the process of buying my truck silverado 1500 treated me with respect and Greg was very professional, he was passive I am very satisfied with the purchase...

- Ricano Leopardo, GOOGLE

I love coming to Pohanka because I always receive excellent customer service (Elliot was awesome), a detailed and fair estimate and overall price, and kept up to date on the status of things. The loaner car for me was also a life saver and worth coming back to Pohanka repeatedly.

- Michael Wasielewski, GOOGLE

My experience with Andrew Blunt at Pohanka was quite good. Though I was not specifically in the market, the team presented a deal that included employee pricing and a great price on my trade in. I highly recommend them.

- AllanL, EDMUNDS

I cannot say enough good things about this service center. Sam was super, called back when a loaner came available. Ryan handled my servic and went above and beyond. I was so impressed with the team I called their manager to compliment them. I've never had a positive experience with dealer service,...

- Kate Ashley Lankford, GOOGLE

Everyone is professional,kind and understanding of what my concerns and/or needs are.

- Dawn Painter, GOOGLE

Great customer service

- osama zaqzouq, GOOGLE

I visited several dealerships in the area and walked out disappointed due to how inefficient and aggravating the process of a trade in and car purchase is. I came in Pohanka and Jayson Brown offered to help me. I am so glad he did. He is not your average car sales guy. He is absolutely the best. He...

- Helen Enwiya, GOOGLE

Had a fantastic experience buying a vehicle without anyone being "pushy" and they went out of their way the work with us. Very happy!

- Cynthia McGhee, GOOGLE

Faisal was my sales representative at Pohanka Chevrolet and he took the time to answer all my questions and if he didn’t know the answer, he found a tenured member of the team that did. He worked with my hours as a single mom and executive assistant for Justice Department, answered questions at...

- Hayley Waters, GOOGLE

My brand new 2019 Cruze (less than 3000 miles on it and 2.5 months old) had an issue with the OnStar not connecting to anything. Duh, it's under warranty, right? Well, first you have to deal with the idiots at OnStar, that take 12 days to tell you that you should have escalated your call, which I...

- Maggums, DEALERRATER

Service department is top notch. Went in for an inspection close to closing and they got the technician who was about to leave. He agreed to do it. In and out in 20 min. Also went back for some warranty work. Side molding was detaching from door. Service advisor said no problem. Ordered the part...

- Bob C, GOOGLE

I don’t generally do reviews, but since Pohanka emailed me and asked: I brought my 6-DAY-OLD 2019 Chevy Malibu that I bought LAST WEEK from Pohanka in for servicing on the morning of July 4 because the information panel suddenly went dark just THREE DAYS after I bought it. When I pulled in to the...

- Sushant Sagar, GOOGLE

Pohanka always does a great job in service and sales for. I have been buying cars and pickups from them for the last 25 years. I enjoy working with Raj and he has been open and fair with me. My first salesman was Mike Wirth and I bought about about 6 of the 10 cars from him and 3 others from Raj....

- Ken, CARS

Pohanka always does a great job in service and sales for. I have been buying cars and pickups from them for the last 25 years. I enjoy working with Raj and he has been open and fair with me. My first salesman was Mike Wirth and I bought about about 6 of the 10 cars from him and 3 others from Raj....

- Ken, DEALERRATER
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