Sales: 703-592-4735 Service: 703-592-4741 Parts: 703-592-4747

How to Get Your Car Serviced at Pohanka Chevrolet

How to Get Your Car Serviced at Pohanka Chevrolet

Let Us Get to Work!

If your ride is in need of a tune-up, you might be wondering where you can turn to for help. One place you can count on for all your vehicular needs is Pohanka Chevrolet! We make the process as seamless as possible, so there’s no question about how to get your car serviced when you’re here. On top of that, we have a convenient location at 13915 Lee Jackson Memorial Highway in Chantilly, VA.

Do I Have to Schedule My Visit Ahead of Time?

One way we make your life easier is by providing you with plenty of opportunities to access our services. By keeping our doors open seven days a week during accommodating business hours, it’s easy to find a time to swing in that works for you. And although we recommend making your appointment ahead of your visit to ensure that a slot is open for you when you arrive, you can also stop by unannounced if you suddenly find some free time in your day. One of our main priorities here at Pohanka Chevrolet is to be ready to service your vehicle whenever you are!

Process

Now that you know how accessible we try to stay, let’s talk about what you will experience when you finally pull into our Service Department. Upon entering our garage, you’ll be greeted by a member of our team who will perform an exterior walk-around with you, taking notes on the condition of your vehicle and writing down any concerns you might have. Once we know the general state of your ride, we’ll invite you inside to review the factory-recommended maintenance. From there, it’s just a matter of waiting for our team to finish up. Pretty soon, you’ll be back on the road with a car your confident in.

Amenities

Proving we don’t hold back when it comes to customer satisfaction, the lounge area provides everything you’ll need to stay entertained while we’re at work on your precious set of wheels. You can occupy yourself with the flat-screen TV or check on the latest notifications after connecting to our Wi-Fi. If you need to perk up, have a cup of coffee on us! One way we go above and beyond expectations is by giving a free exterior car wash with each service visit. We can take it even further with a full vehicle detail for an additional fee if you’d like, too. After we finish everything up, you might not even recognize your ride anymore!

Now that you have the knowledge of how to get your car serviced at Pohanka Chevrolet, we hope you’ll pay us a visit in the near future. Our expert technicians can’t wait to fix up your car vehicle!

 

Contact Information


Service Hours

703-592-4741

Dealership Information

Testimonials

KingJb
KingJb
GOOGLE
7-5-2020
Full Star Full Star Full Star Full Star Full Star

I was reccomended to take my vehicle for service by a coworker of mine and I'm glad I did. Much better service then other Chevrolet service centers.

pam flail
pam flail
GOOGLE
7-4-2020
Full Star Full Star Full Star Full Star Full Star

Great service!

Stephen Chock
Stephen Chock
GOOGLE
7-4-2020
Full Star Full Star Full Star Full Star Full Star

I was assisted by Mr. Mina Azez. He was very helpful, courteous and professional. I was/am very impressed with his willingness to assist me in getting my Lexus serviced. He is a "definite asset" to Pohanka Lexus. I would highly recommend him to others. Mina, I know I thanked you last night when I picked up my car, but I wanted to say it once more ...Thanks again. Happy 4th of July!!!

Christopher Cox
Christopher Cox
GOOGLE
7-4-2020
Full Star Full Star Full Star Full Star Empty Star
Paul Rose
Paul Rose
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Art who helped me.in service with a battery replacement that fell underwarranty was excellent with communicating the problem, when i should expect my truck back and also was able to secure me a late night loaner near the time they were closing ans loaners were on short supply. Thanks Art. Top Notch!!!

Glenn Martin
Glenn Martin
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Our annual safety and emissions inspections were quick and extremely inexpensive. I don't take my vehicles anywhere else!

Gary Kline
Gary Kline
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star
Manolin Vera
Manolin Vera
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star
LAWRENCE BROWN
LAWRENCE BROWN
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Great dealership and nice people all around great service

E Johnson
E Johnson
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star
Jayme Lundy
Jayme Lundy
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Highly recommend Pohanka Chevrolet and Anuj! We had a great experience, which everyone knows is not usually what’s expected when you go to purchase a vehicle. Anuj was immediately responsive and in contact with us and met us when we pulled in (mask on and all give Covid). He had the car we were interested in ready to go and was great at going over all the features before our test drive. He entertained our indecisiveness regarding color and even brought out another car for us to see the interior. When it came time to start the paperwork it was the smoothest transaction we have ever made! And we’ve bought plenty of vehicles in our lifetimes. Anuj made sure to get us every discount we could qualify for and Chevy was offering a great incentive. We agreed upon the price on the first go- shocking I know! The entire process was great, go see Anuj!

Jerry Jmclane1129@aol.com
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star
Bob Meyer
Bob Meyer
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Had a flat tire on my new Equinox. Called the service department at 7:00 pm. They made sure they had the matching tire available and invited me in that night! Sam was my service rep and she was simply fantastic!

james A Wiggins
james A Wiggins
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star
Jesse Klink
Jesse Klink
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

The staff at Pohanka was amazing! They were extremely helpful and made the purchase of the vehicle I wanted really easy. Next time I need a vehicle I will be going back there. Thanks Juan and keep up the great work!

Gerardo Cruz
Gerardo Cruz
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Fantastic customer service from service adviser Terry.

John Stafford
John Stafford
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star
Bob Leitzel
Bob Leitzel
GOOGLE
6-27-2020
Full Star Full Star Full Star Full Star Full Star
Ryan Vallejos
Ryan Vallejos
GOOGLE
6-26-2020
Full Star Full Star Full Star Full Star Full Star
steve McCarty
steve McCarty
GOOGLE
6-26-2020
Full Star Full Star Full Star Full Star Empty Star
Gabe Sierra
Gabe Sierra
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star
Tyrone Clinton
Tyrone Clinton
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star
Jean Lindquist
Jean Lindquist
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Adam waited on me and was friendly, followed Coronavirus safety precautions with a mask, and kept me informed. Work was done in a timely fashion.

amad tariq
amad tariq
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star
Rob Miller
Rob Miller
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service! Thank you Adam in the service department for taking care of my needs. Greatly appreciated!

Christopher Woodson
Christopher Woodson
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Always helpful and fair with their service. Highly recommend.

Angela
Angela
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Empty Star
ZESTRO
ZESTRO
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star
Vinod Nagaraj
Vinod Nagaraj
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star
Elena Beskurnikova
Elena Beskurnikova
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star
Phillip Kitchings
Phillip Kitchings
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star
SilkyD ForLife
SilkyD ForLife
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star
Grant Fetchet
Grant Fetchet
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Empty Star
Carly Baynor
Carly Baynor
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

I found a used Highlander online at Pohanka Chevrolet that appeared too good to be true and decided to make the 3 drive to see it. Elijah was our honest and knowledgeable salesman that facilitated the whole process. Financing was simple and straight forward thanks to Hunter. I would recommend this dealership for every aspect of the car buying experience. I got a beautiful vehicle for a more than fair price. Well worth the drive!

Duyen Luu
Duyen Luu
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star
Melia Wilder
Melia Wilder
GOOGLE
6-21-2020
Full Star Full Star Full Star Full Star Full Star

My intake service experience was stellar. Adam( I think was the name) was quick and responsive!

Danny Bee
Danny Bee
GOOGLE
6-20-2020
Full Star Full Star Full Star Full Star Full Star
T Lugar
T Lugar
GOOGLE
6-20-2020
Full Star Full Star Full Star Full Star Full Star

Had to get my transmission replaced and thought it was going to be a tough ordeal to go through. I was wrong. The service consultant, Art, was a huge help. Great communication through every step of the process and followed through on every promise. I've had a rough time dealing with car shops but these guys did a phenomenal job. Got my car back in great time as well. While I always try to do my own work I would definitely feel comfortable taking my car back for any major work.

Bryan E
Bryan E
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star

My brother has been using Pohanka Chevy service for years and has convinced me to do the same for my Chevy under warranty as well as my other older owned GM vehicles. I live in Bethesda so it is a bit of a drive but their service hours, service staff and weekend times make it worth it.

David McDermott
David McDermott
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Robert SCOTTO-LAVINO
Robert SCOTTO-LAVINO
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Hassan Niakan
Hassan Niakan
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Amy Nestor
Amy Nestor
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star

The service team is always very helpful. I love the new option to have the car picked up- and returned. This new service has saved me so much time and worry!! There are a lot of shops to take your car but I always take mine Pohanka Chevy.

George Breeden
George Breeden
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Arif A
Arif A
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star
carlos Rodriguez
carlos Rodriguez
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star

People are nice and friendly quick service

James Pace
James Pace
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star

Service was as expected and had a good conversation with the General Manager.

Nicole Robitaille
Nicole Robitaille
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star
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